Internal Server Error when Invoking Email Function #1

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viveksantayana · 2022-08-11T17:46:34+01:00

viveksantayana commented

2022-08-11 17:46:34 +01:00

This is an issue that occasionally affects any function where an email message is generated and sent, including:

Resetting passwords
Updating user accounts
Submitting the exam (important)

This error seems to be caused when the storage space on the server runs out, normally caused because of old Docker images or other apps cluttering the server.

Could not replicate the bug, and it appears to have been sorted following a re-install (as all old files were cleaned up in the process).

Will monitor this and see if more issues arise as a result.

The only permanent fix seems to be hosting this on a server with more storage, and at least a 5GB headroom, so it prevents the mail server from failing.

This is an issue that occasionally affects any function where an email message is generated and sent, including: * Resetting passwords * Updating user accounts * Submitting the exam (**important**) This error seems to be caused when the storage space on the server runs out, normally caused because of old Docker images or other apps cluttering the server. Could not replicate the bug, and it appears to have been sorted following a re-install (as all old files were cleaned up in the process). Will monitor this and see if more issues arise as a result. The only permanent fix seems to be hosting this on a server with more storage, and at least a 5GB headroom, so it prevents the mail server from failing.

viveksantayana added the

bug

label 2022-08-11 17:46:34 +01:00

viveksantayana commented

2022-08-19 13:38:10 +01:00

Added graceful exception handling of SMTP errors, so the email server failing should not block the rest of the app functionality.

viveksantayana closed this issue

2022-08-19 13:38:10 +01:00

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